+44 (0)208 947 8245

Unit 71 Maskell Road, London, SW17 0NL

FAQs

Do you only offer velvet furniture?

 

We have a wide range of options in velvet but also stock a large amount of other fabrics and finishes. If you have anything specific in mind that you can’t see on our website, please get in touch as we will usually know where to get hold of it!

 

Do you deliver anywhere?

 

We are based in London but can deliver anywhere in the UK and Europe. We also have branches in Mallorca, Barcelona and Cannes. Our friendly delivery team will set everything up as agreed and make sure you’re happy with everything before they leave site.

 

Can we come and see the furniture?

 

Absolutely! Our office is in Earlsfield (South West London) and the team will be there to welcome you with a hot drink while we browse through the different options we have. Please give us a call first, to make sure the items you're after are not booked out on an event!

 

How much furniture do I need?

 

This will depend on so many variables such as number of guests, type of event, age of guests, what kind of food / drinks are served, if you want your guests to dance or watch… A good general rule of thumb is to allow seating for 20-30% of your guests for a drinks reception. Give us a call and we’ll go through all details with you and give you an estimate of what we would suggest.

 

How far in advance do I need to book?

 

We can turn around a quote quite quickly and will endeavour to undertake all bookings no matter how short the lead time is. Even with less than 24-hours’ notice we have been known to go from initial enquiry to delivery of some quite large events so it’s always worth asking us if it will be possible. Ideally the longer the better, because you will have more choice as we may be out of certain items, especially during our busiest periods which are June, July, September and December.

 

Can you provide a floor plan of the space?

 

Sure, please provide us with the dimensions of the space and we will create a simple but effective 2D floor plan to scale, free of charge with your quote. We’re also able to provide a 3D plan but this will have an additional cost.

Do you offer site visits?

 

From our office in SW London we have easy access to the rest of the city and are also able to drive if outside of London. We will always discuss with you if a site visit is needed but in general are very flexible. The first site visit will be on us for events within an hour of London, but we might have to charge if additional ones are required and we don’t deem it necessary.

 

Can you work in listed buildings?

 

We are preferred suppliers across many listed venues and are a “crowned” supplier across all the Historic Royal Palaces and work in new venues on a monthly basis. Our expert team is fully briefed on the best procedures to ensure a safe install for them and for the building.

 

Can you help with anything else?

 

We offer full production and entertainment services via our sister company Velvet Entertainment. We're also happy to liaise with other suppliers on your behalf to make sure all the logistics run to plan. We have established great connections within the events industry and are always happy make recommendations in order to help pull everything together.

 

Where do you get your furniture from?

 

We work with a range of different suppliers based in the UK, Italy, the Netherlands and France. Most of our items are made bespoke for us based on our designs, but we also purchase some items “off the shelf”. All our suppliers go through a strict vetting process, so rest reassured the quality is always very high.

 

Is your furniture sustainable?

 

The whole concept of hiring furniture for your event is sustainable! We work very carefully with our warehouse team to make sure our stock is kept in the best possible condition, and our business model means that our items are to be re-used on many different events before we decide to part from them and even then we would consider options such as donating the item to a charity where possible.

 

Who is the most famous person to have sat on your furniture?
 

There will be so many we are not aware of but the ones we can say for sure range from royals to actors to singers. Here are the ones we know for definite: Prince William, Kate Middleton, Prince Harry, Vin Diesel, Colin Firth, JLS, Olly Murs, John Newman, Prince, and the list goes on…

What kind of entertainment do you offer?

We have a wide range of acts to keep the guests entertained at your event. Our entertainment roster includes party bands, DJs, string quartets, solo musicians and non-musical acts including magicians, acrobats, caricaturists, variety acts, hosts and speakers. Let us know what kind of event you want to throw, and we’ll find the perfect entertainer to please you and your guests.

 

Do you supply entertainment abroad?

Alongside our sister companies, Velvet Riviera (Cannes), Velvet Barcelona & VL Lounge (Malloca), we regularly provide entertainment across Europe from weddings in Rome to corporate parties in Cannes.

 

Do your music acts take requests? Can they play our first dance?

Most of our musical acts will learn one special song for free, so if you have a first dance or a song to end the night on, just let us know a few months before the event. Please note that this doesn't apply to all our bands, so do let us know when you book.

How much will it cost?


The cost of the entertainment will depend on the entertainment you are considering for your event. As a guide, a solo performer will start from around £400 +VAT, small musical groups around £1000 +VAT, with party bands and more specialist, acts starting from £2500 +VAT

 

Your acts seemed more expensive than other acts I found directly online?

 

If you find an act directly online you will most likely not have to pay a booking fee. We do however have a few key reasons that help to explain the difference between finding an act yourself and the added value that making a booking through us brings with it. The first and probably main reason to book through us is that you are eliminating the unknown and leaving nothing to chance. We carefully vet and nurture our acts, who have proven themselves and developed a great working relationship with us and our clients over many years. You can be sure that any act that we are recommending will be one of the best available in the industry. 

 

You will receive expert and impartial advice from our staff members who have years of events experience both in front and behind the microphone. You can see us as a safety net as we have the backup and experience to deal with any issue that may arise. We have a proven track record of consistently delivering high-quality entertainment for events over the last 15 years and we are proud to say that all of the above reasons are why we are a trusted supplier to some of the UK’s most prestigious locations and events.  

 

Can we view before booking?


We will do our best to arrange an opportunity to view our acts before booking whenever possible. However, the opportunities for this can be limited. We represent bands that perform at the top level of private and corporate events and these are rarely open to the public. As such we need to make sure that the privacy of our clients is respected. When possible, we may be able to arrange for you to discreetly view an act. Rest assured, if a band appears on our website, they have been thoroughly vetted by our entertainment team, all of whom have performance experience themselves, and you can book with confidence. All of our bands can be watched and heard online via our website. 

 

What about volume and sound limiters?
 

Volume is always at your discretion. However, it can be difficult to balance the dynamic required for a good performance against requests for very low volume. Also remember - some entertainment elements, such as drums, have no volume control (other than the drummer,) therefore a band with live drums can have difficulty coping with requests for very low volume. It's also worth noting that an increasing number of venues have sound limiters fitted. This is a piece of equipment that measures the volume in a function room and cuts the power supply to the stage area which can result in the band's performance coming to a somewhat abrupt end. However, in most cases, the limiters are set at a reasonable enough level and don't cause too much trouble. Our advice would be to check with your venue if it has a sound limit or limiter - if it does, get in touch and we will put together a list of acts that are suitable for the allowed volume.

Do I have to provide food and drink for entertainment acts?


This is something to bear in mind for events where our entertainment acts may be required to be on location for extended periods of time. To answer this question, I should perhaps give you a little run-down of an entertainment acts day when performing at an event. It will be worth considering that many of our entertainment acts will be departing in good time to reach the venue of your event (especially if outside of London), transporting both themselves and any equipment they require and arriving a couple of hours before their scheduled performance time to load in and set-up. Not long after completing their set-up, they will then be providing a high-energy performance for you and your guests before then having to de-rig their equipment and commence their journey home. Therefore, we will generally ask to provide the band members and crew with an evening meal and free soft drinks during the time on site. For setups where an early sound check is required, lunch may be required as well. A well-fed band will always have a bigger smile on their faces and more energy when it comes to performance time!

How long will the entertainment perform?


This will vary depending on the kind of act you book as each act will have the suggested performance time for maximum impact at your event. However, as an example, every musical act has various options but you can expect most to offer either 2 x 45, 1 x 90 with more sets/increased performance lengths always up for discussion.

 

How long will it take to set up the equipment?


Most bands will set up in around an hour. This will vary depending on the size of the band and event. It is best to do this during a room turnaround when they can do a small sound check or at a time when guests are not trying to listen to speeches etc. If this is a real concern for your party, it is usually possible to arrange for the band to arrive for an early sound check for an extra fee.  

 

Can bands play different styles of music?


Our musical acts have to appeal to a broad spectrum of audiences. You'll find most of them will perform a highly varied set with something for almost everyone. However, a traditional ceilidh band, for instance, won’t consider Coldplay’s latest. Most good function bands may be able to play something a bit more bespoke as part of their normal set. However, should you wish an extended set of a certain type/genre be sure to check first as some bands may need to bring in additional musicians at extra cost. If in doubt get in touch first for the best advice.

 

What size band should I book?


This one is mostly down to budget and venue. As mentioned above, larger bands are usually more expensive. Another deciding factor is how much space there is for your band to set up? If, for instance, your band play on the dance floor itself then there is less available space for actual dancing. Your venue will give the best advice on this but, give us a call and we talk you through the best solution. 

 

Does the band provide music between and before sets?


Yes, our bands are happy to provide music via an iPod/iPad between sets, this is usually a pre-mixed playlist. If you have particular songs in mind, you're also welcome to create your own playlists which can be played through the band's PA system. We recommend you provide a playback device or the playlist in advance of the event so the music can be downloaded for safety.

 

What if the band or member of the band can't make it on the day due to illness?


If a member of the band is unable to attend on the day of the event due to illness, the band will use a suitable replacement. All our bands have back-up (dep) musicians for this kind of scenario. In the very unlikely event that all members are unable to attend due to illness, we will find a suitable replacement or offer a full refund. In the 15 years Velvet Entertainment has been trading, there has not been one account of a band failing to perform their set.

 

What if my event is running behind schedule, will the band play later?  

 

We understand how sometimes little things can occasionally contribute to your event running a little behind schedule. But there is no need to panic in this situation. Both we and all our acts have dealt with this kind of scenario on many occasions, and our performers will always look to be as flexible as possible in these circumstances. After all, they want to perform just as much as you and your guests do, so timings can usually be shuffled and adjusted fractionally on the day to make things work as well as possible. However, it should be respected that certain instances are trickier to be flexible than others. Particularly in regard to performances that may have late finishes (midnight or later) where travel arrangements for performers will need to be considered, or occasions where the performers may have secondary bookings elsewhere after the planned finish time at your event (which we will make you aware of beforehand).  

 

Can you provide other services?


As well as entertainment, we also have a production arm to our business able to assist with any sound, lighting, and other technical needs you may have. We also share our London offices with our sister team Velvet Living who will be able to handle any furniture and styling requirements including bars and serving stations, comfy lounge seating areas, outdoor furniture, poseur tables and bar stools.

Can I choose the songs the band play?

 

We would generally advise against clients dictating the songs or setlist. You're welcome to send over a list of your favourite songs from the band's repertoire and the band will do their best to find a happy medium and include these where possible in their set. Bear in mind that most bands will use their experience to alter their set to suit the audience reaction. Our musicians have years of experience performing thousands of gigs and will always aim to get all your guests up and dancing.

 

What venues have you worked with lately?


We have a vast list of venues that we have worked with throughout our history. However, some of our most recent are venues such as the iconic Old Royal Naval College, The Royal Academy of Arts and Somerset House where we are approved suppliers for entertainment.