DO YOU ONLY OFFER VELVET FURNITURE?
We have a wide range of options in velvet but also stock a large amount of other fabrics and finishes. If you have anything specific in mind that you can’t see on our website, please get in touch as we will usually know where to get hold of it!
DO YOU DELIVER ANYWHERE?
We are based in London but can deliver anywhere in the UK and Europe. We also have branches in Mallorca, Barcelona and Cannes. Our friendly delivery team will set everything up as agreed and make sure you’re happy with everything before they leave site.
CAN WE COME AND SEE THE FURNITURE?
Absolutely! Our office is in Earlsfield (South West London) and the team will be there to welcome you with a hot drink while we browse through the different options we have. Please give us a call first, to make sure the items you're after are not booked out on an event!
HOW MUCH FURNITURE DO I NEED?
This will depend on so many variables such as number of guests, type of event, age of guests, what kind of food / drinks are served, if you want your guests to dance or watch… A good general rule of thumb is to allow seating for 20-30% of your guests for a drinks reception. Give us a call and we’ll go through all details with you and give you an estimate of what we would suggest.
HOW FAR IN ADVANCE DO I NEED TO BOOK?
We can turn around a quote quite quickly and will endeavour to undertake all bookings no matter how short the lead time is. Even with less than 24-hours’ notice we have been known to go from initial enquiry to delivery of some quite large events so it’s always worth asking us if it will be possible. Ideally the longer the better, because you will have more choice as we may be out of certain items, especially during our busiest periods which are June, July, September and December.
CAN YOU PROVIDE A FLOORPLAN OF THE SPACE?
Sure, please provide us with the dimensions of the space and we will create a simple but effective 2D floor plan to scale, free of charge with your quote. We’re also able to provide a 3D plan but this will have an additional cost.
CAN YOU HOLD STOCK WHILST WE DECIDE?
To ensure fair treatment for all clients, we are unable to hold any stock until we have received signed confirmation and 50% deposit. Due to the number of enquiries we receive and size of our team, it is extremely difficult to keep track of conflicting enquiries. We will always do our best, but cannot guarantee we will make you aware if someone else is interested in the same stock. We recommend making a swift decision where possible if there is a strong stylistic element to your event in order to avoid disappointment. On the rare occasion that this does happen and your preferred stock is no longer available we will always suggest the closest alternative.
DO YOU OFFER SITE VISITS?
From our office in SW London we have easy access to the rest of the city and are also able to drive if outside of London. We will always discuss with you if a site visit is needed but in general are very flexible. The first site visit will be on us for events within an hour of London, but we might have to charge if additional ones are required and we don’t deem it necessary.
CAN YOU WORK IN LISTED BUILDINGS?
We are preferred suppliers across many listed venues and are a “crowned” supplier across all the Historic Royal Palaces and work in new venues on a monthly basis. Our expert team is fully briefed on the best procedures to ensure a safe install for them and for the building.
IS YOUR FURNITURE SUSTAINABLE?
The whole concept of hiring furniture for your event is sustainable! We work very carefully with our warehouse team to make sure our stock is kept in the best possible condition, and our business model means that our items are to be re-used on many different events before we decide to part from them and even then we would consider options such as donating the item to a charity where possible.
WHERE DO YOU GET YOUR FURNITURE FROM?
We work with a range of different suppliers based in the UK, Italy, the Netherlands and France. Most of our items are made bespoke for us based on our designs, but we also purchase some items “off the shelf”. All our suppliers go through a strict vetting process, so rest reassured the quality is always very high.
CAN YOU HELP WITH ANYTHING ELSE?
We offer full production and entertainment services via our sister company Velvet Entertainment. We're also happy to liaise with other suppliers on your behalf to make sure all the logistics run to plan. We have established great connections within the events industry and are always happy make recommendations in order to help pull everything together.
WHO IS THE MOST FAMOUS PERSON TO HAVE SAT ON YOUR FURNITURE?
There will be so many we are not aware of but the ones we can say for sure range from royals to actors to singers. Here are the ones we know for definite: Prince William, Kate Middleton, Prince Harry, Vin Diesel, Colin Firth, JLS, Olly Murs, John Newman, Prince, and the list goes on…
Browse our articles below to see highlights of our previous events and some inspirational ideas to help you plan and create your own party or event.